Last Updated: 2025

Welcome to Petals and Pastry. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site or purchasing from us, you agree to be bound by the following terms.

1. Corporate Identity

Petals and Pastry is a subsidiary and an integral part of Gulshan Flower Decoration. All transactions, legal obligations, and services provided through Petals and Pastry are managed under the parent entity, Gulshan Flower Decoration.

• Business Name: Gulshan Flower Decoration

• GST Number: 07ACCPZ9633Q1ZK

• Registered Office Address: 2ND FLOOR, FLAT NO 58-C, JANTA FLATS, NEAR
  VILLAGE PITAMPURA, NEAR RAJESHWARI APARTMENT, Pitampura, New Delhi, North West Delhi, Delhi, 110034

2. Services & Products

We specialize in the sale of floral arrangements and perishable bakery items.

• Variations: Because we work with natural flowers and handcrafted pastries, final products may vary slightly in color, shade, or decoration from the images shown on our website.

• Availability: All products are subject to seasonal availability. We reserve the right to substitute flowers of equal or higher value if a specific bloom is unavailable.

3. Pricing and Payment

• All prices are listed in [Insert Currency] and are inclusive of applicable taxes unless stated otherwise.

• Payments must be made in full at the time of placing the order through our secure payment gateway.

4. Delivery Policy

• We aim to deliver within the timeframe selected; however, delivery times are estimates and not guaranteed.

• It is the customer’s responsibility to provide an accurate delivery address and ensure someone is available to receive the order (especially for perishable goods).

5. Cancellations and Refunds

• Flowers & Pastries: Due to the perishable nature of our products, cancellations must be made at least [24/48] hours before the scheduled delivery.

• Refunds: Refunds are processed at the discretion of management in cases of damaged goods or non-delivery. Please contact us within 24/48 hours of receipt with photographic evidence of any issues.

6. Limitation of Liability

Gulshan Flower Decoration (operating as Petals and Pastry) shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our services.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of [Insert State/Country], and any disputes will be resolved in the courts of [Insert City].