Effective Date: 2025

At Petals and Pastry, a brand owned and operated by Gulshan Flower Decoration, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we collect certain information to provide a seamless experience:

• Personal Information: Name, billing address, shipping address, email address, and phone number.

• Payment Information: We use secure third-party processors. We do not store your full credit card or bank details on our servers.

• Device Information: We automatically collect information about your device, including your IP address, time zone, and cookies installed on your device.

2. How We Use Your Information

We use the information collected to:

• Fulfill orders (processing payments, arranging shipping, and providing invoices).

• Communicate with you regarding your floral or pastry orders.

• Screen for potential risk or fraud.

• Provide you with information or advertising relating to our products or services (if you have opted-in).

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us use your information as described above. For example:

• Logistics Partners: To ensure your flowers and pastries are delivered to the correct address.

• Payment Gateways: To process secure transactions.

• Legal Compliance: We may share information to comply with applicable laws and regulations or to respond to a subpoena or search warrant.

4. Data Retention

When you place an order through Petals and Pastry, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

6. Security

The security of your personal information is important to us. We implement industry-standard security measures to protect your data during transmission and once we receive it.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact the administration at our parent company:

Parent Entity: Gulshan Flower Decoration

GST No: 07ACCPZ9633Q1ZK

Address: 2ND FLOOR, FLAT NO 58-C, JANTA FLATS, NEAR
VILLAGE PITAMPURA, NEAR RAJESHWARI APARTMENT, Pitampura, New Delhi, North West Delhi, Delhi, 110034